Shipping Policy

Turnaround and Wait Times

Olive & Grey is a small business and all of our labels are custom made to order, so please allow 7 business days for your order to be dispatched. 

Please contact us at hello@oliveandgray.com.au if you require your order sooner than our standard turnaround times. As a small shop with minimal staff, we may not be able too process rush orders. If approved, a small fee may apply to rush your order. 

We do offer shipping upgrades (Express Shipping) at checkout which provide faster shipping once your order leaves our workshop. Purchasing one of these options at checkout is the best way to get your labels sooner. 

Shipping Policy

We currently do not offer international shipping.

Once your order is ready, it will shipped via Australia Post, Aramex or Courier's Please. Shipping and handling costs start from oliveandgraystore@gmail.com. The final postage fee will be calculated at checkout. 

We try our best to ensure you receive your order as quickly as possible. However, any courier delays are out of our control once your order leaves our warehouse. Please allow at least 7 business days for your order to arrive.